Privacy Policy
Effective Date: July 25, 2026
DTCDecoder values your privacy.
Information We Collect
We may collect:
- Name
- Email address
- Billing information (processed by Creem)
- Vehicle VINs
- Diagnostic Trouble Codes
- Uploaded scan reports
- Device information
- Browser information
- IP address
- Usage analytics
How We Use Information
We use your information to:
- Provide AI diagnostic services
- Improve AI accuracy
- Prevent fraud
- Process subscriptions
- Provide customer support
- Improve platform performance
Payments
Payments are processed by Creem.io. We do not store your complete credit card information.
Cookies
We use cookies for:
- Authentication
- Preferences
- Analytics
- Security
Data Sharing
We do not sell your personal information.
We may share data with trusted providers including:
- Creem
- OpenAI
- Supabase
- Vercel
Only when necessary to provide our Services.
AI Processing
Diagnostic information you submit may be processed using AI providers to generate recommendations.
Data Retention
We retain information only as long as necessary to provide Services or comply with legal obligations.
Security
We implement commercially reasonable safeguards to protect your data. No online system is completely secure.
Your Rights
Depending on your location, you may request:
- Access
- Correction
- Deletion
- Data portability
- Restriction of processing